Privacy Policy

Last Updated: January 2025

Introduction

Lineborer Pro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, company name, phone number
  • Payment Information: Credit card details (processed by third-party payment processors)
  • User Content: Machine specifications, bore data, reports, timesheets, photos, and other data you upload
  • Communications: Messages sent through contact forms or email

1.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on the Service
  • Device Information: IP address, browser type, device type, operating system
  • Cookies: We use cookies and similar technologies to maintain sessions and improve user experience

2. How We Use Your Information

We use collected information for the following purposes:

  • Provide the Service: To operate, maintain, and deliver the features of Lineborer Pro
  • Account Management: To create and manage your account
  • Process Payments: To process subscription fees and manage billing
  • Communication: To send administrative messages, updates, and respond to inquiries
  • Improvements: To understand usage patterns and improve the Service
  • Security: To detect, prevent, and address technical issues and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers: We share information with third-party vendors who help us operate the Service (e.g., hosting providers, payment processors).

3.2 Team Members: If you're on a team plan, certain information may be visible to other team members (e.g., shared specifications, reports).

3.3 Legal Requirements: We may disclose information if required by law, court order, or government request.

3.4 Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Regular backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

  • Account Data: Retained while your account is active
  • User Content: Retained while your account is active and for 30 days after cancellation
  • Transaction Records: Retained for 7 years for accounting and legal purposes
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely

6. Your Rights and Choices

6.1 Access and Update: You can access and update your account information through your account settings.

6.2 Data Export: You can export your data at any time through the Service.

6.3 Account Deletion: You can delete your account through account settings. This will permanently delete your data after 30 days.

6.4 Marketing Communications: You can opt out of promotional emails by following the unsubscribe link in those emails.

6.5 Cookies: You can control cookies through your browser settings.

7. Children's Privacy

Lineborer Pro is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell information)
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: lineborerpro@gmail.com

General Inquiries: lineborerpro@gmail.com

Terms of ServiceContact Us
← Back to Home